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AI Support Cost Calculator for iGaming Operators

See how much AI customer support could save your iGaming operation. Enter your numbers and get a clear ROI estimate in minutes.

ROI CALCULATOR

See how Raphie cuts your support costs and delivers ROI, based on your own numbers.

See how Raphie cuts your support costs and delivers ROI, based on your own numbers.

Frequently asked questions

Got questions?
We’ve got the answers.

How is the AI Support ROI calculated?

The calculator compares your current agent costs (agents × fully-loaded annual cost) against a blended model: a smaller human team plus Raphie's automation cost, applied to your monthly contact volume. The net savings and ROI% reflect that difference over a 3-year outlook.

How is the AI Support ROI calculated?

The calculator compares your current agent costs (agents × fully-loaded annual cost) against a blended model: a smaller human team plus Raphie's automation cost, applied to your monthly contact volume. The net savings and ROI% reflect that difference over a 3-year outlook.

What counts as a "resolved" ticket?

A contact Raphie resolves end-to-end, without an agent needing to step in. Partial automation – where Raphie assists but a human still closes the ticket – isn't counted as a Raphie resolution in this model.

What counts as a "resolved" ticket?

A contact Raphie resolves end-to-end, without an agent needing to step in. Partial automation – where Raphie assists but a human still closes the ticket – isn't counted as a Raphie resolution in this model.

Is 80% automation realistic for my operation?

It's our default because it reflects what we've seen across our own migrated clients, but actual rates vary by contact type, game vertical and current process maturity. The calculator lets you adjust the slider between 40–95% to model a range, and a real deployment usually starts lower and ramps up as it learns your operation.

Is 80% automation realistic for my operation?

It's our default because it reflects what we've seen across our own migrated clients, but actual rates vary by contact type, game vertical and current process maturity. The calculator lets you adjust the slider between 40–95% to model a range, and a real deployment usually starts lower and ramps up as it learns your operation.

How long does the implementation take?

It depends on your platform setup and contact complexity, but because we've integrated into operator environments for years — not just built AI in isolation — most deployments move faster than operators expect. We can give you a realistic timeline once we understand your stack.

How long does the implementation take?

It depends on your platform setup and contact complexity, but because we've integrated into operator environments for years — not just built AI in isolation — most deployments move faster than operators expect. We can give you a realistic timeline once we understand your stack.

Will this replace our player support team?

No. Raphie is built to absorb volume, not headcount decisions. Most operators keep their team for escalations, VIP relationships and edge cases, and redirect the freed-up hours toward higher-value work instead of resolving repetitive tickets.

Will this replace our player support team?

No. Raphie is built to absorb volume, not headcount decisions. Most operators keep their team for escalations, VIP relationships and edge cases, and redirect the freed-up hours toward higher-value work instead of resolving repetitive tickets.

How accurate is the calculator's estimate?

It's a directional model, not a quote. It's built to show the shape of the opportunity – savings, capacity, ROI – using your inputs and reasonable defaults. The 3-year outlook and cost breakdown give you a credible starting point for an internal business case; custom pricing gets you the exact number.

How accurate is the calculator's estimate?

It's a directional model, not a quote. It's built to show the shape of the opportunity – savings, capacity, ROI – using your inputs and reasonable defaults. The 3-year outlook and cost breakdown give you a credible starting point for an internal business case; custom pricing gets you the exact number.

Stadium

Easily integrate into your ecosystem

Built to fit your ecosystem, not the other way around

Our AI platform is purpose-built for iGaming and sportsbooks. It automates 80%+ of inquiries, equips agents with real-time guidance, and scales seamlessly with operator demand.





The result: accuracy, efficiency, and cost savings generic AI solutions can’t match.

Get started with Raphie

What Operators say about Raphie

Proven partner to leading sportsbook & iGaming operators

“As OSB in Florida expanded, we needed a partner who could keep pace and truly understand our customers.

The larger BPOs we tried fell short, but Raphie exceeded expectations and became an indispensable partner for us.”

Danny Crook

SVP, at Hard Rock Digital

"Raphie has been a valuable partner, enhancing both our customer experience and operational efficiency.

Their deep sportsbook and iGaming expertise, along with direct integration into our PAM and ticketing systems, has helped solidify our position as Arkansas’s sportsbook leader."

Neal Atkinson

Senior Director of Sportsbook, BetSaracen