Partner with Raphie to bring AI support to your iGaming platform
Raphie’s agentic AI support gives the operators on your platform a ready-made way to resolve player tickets end-to-end. We are very interested in partnerships and collaborations with reputable platforms and aggregators across the industry.
The leading AI support platform in iGaming
Give your operator clients AI customer support that is ready to switch on
Raphie is an iGaming-native AI support platform with ready-made integrations across PAMs, backoffices and helpdesks. We work with reputable platforms and aggregators to bring agentic AI support to their operators as a turnkey solution, resolving 80%+ of player tickets with full audit trails behind every interaction.
Automation
Partner with Raphie to bring AI support to your platform and your clients
Raphie connects to your platform through ready-made integrations with iGaming PAMs and backoffices, so our AI agents read real account context and resolve player tickets end-to-end for your operators.
Turnkey AI support for your clients
Add AI support to your platform proposition and make it readily available to operators, whether they ask for it or you suggest it proactively.
Expand your offering without building it yourself
Raphie brings iGaming-specific AI and years of experience building CS teams, so your platform can offer AI support without developing and maintaining it in-house.
More value for your operators
Raphie resolves 80%+ of tickets automatically, delivers 60%+ operational savings and reaches 90%+ player satisfaction, helping your operators lower the cost to serve and strengthen CX.
Built for regulated environments
Safeguards, responsible gaming guardrails and full audit trails, built to SOC 2 Type II and GDPR standards, so you can offer a solution made for highly regulated markets.
The operator's tone and CX
Highly configurable AI support that feels native to each product and brand, delivering consistent, empathetic and compliant conversations at scale.
A team that knows platforms
We understand platform integrations from the inside and keep workflows, knowledge base and SOPs continuously optimised with each operator.
Partner with Raphie, your way
Integrate Raphie’s AI support capabilities into your platform
Offer a turnkey AI support solution to your existing operator clients
Recommend Raphie when operators ask about AI support
Collaborate with our team on new opportunities in the industry
We're experts in iGaming Support
Our iGaming AI support platform delivers player experiences that drive retention and LTV
Raphie partners with leading operators in the iGaming industry and helps elevate player support, enhancing processes, improving response times and player satisfaction, and actually resolving tickets end-to-end. Combining years of experience in building CS teams, with the technology behind our AI platform, Raphie is able to deliver a safe, measurable and scalable support operation.
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Easily integrate into your ecosystem
Integrates smoothly with your iGaming ecosystem
Our AI support platform is purpose-built for iGaming and sportsbooks. As part of the onboarding process, our team will connect Raphie to your iGaming stack, through ready-made integrations with iGaming betting platforms, PAMs, helpdesks and ticketing systems.
What Operators say about Raphie
A trusted partner to leading iGaming operators
“As OSB in Florida expanded, we needed a partner who could keep pace and truly understand our customers.
The larger BPOs we tried fell short, but Raphie exceeded expectations and became an indispensable partner for us.”
Danny Crook
SVP, at Hard Rock Digital
"Raphie has been a valuable partner, enhancing both our customer experience and operational efficiency.
Their deep sportsbook and iGaming expertise, along with direct integration into our PAM and ticketing systems, has helped solidify our position as Arkansas’s sportsbook leader."
Neal Atkinson
Senior Director of Sportsbook, BetSaracen
Schedule a demo
See how Raphie AI support platform can transform your iGaming operation.
Frequently asked questions