What real-time guidance changes for support teams

Raphie is the cover story of Gaming International Online’s November 2026 issue: The ROI of AI Support Resolution.

Raphie talked to Hipther about how AI player support in iGaming is maturing in 2026, from measurement to responsible gambling.

Five moments in the player lifecycle where iGaming support shapes retention and LTV, and the metric worth tracking at each one.

Raphie’s founders joined the panel at SBC Webinar: how AI player support earns autonomy, why integration sets the ceiling, and where humans still step in.